Overview
The Application Usage tab is the second tab in the Analytics section. You can access it at any time by clicking the Analytics button in the left hand navigation.
It provides a holistic overview of your users’ activity via several view-specific charts and graphs. Views can be filtered by segment (the same segments you used previously for guide targeting may apply here) as well as time frame. Each view gives you a particular insight into the behavior of your users in your application.
The Analytics Dashboard allows you to view:
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Top Pages
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Top Features
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Visitors Over Time Over All Apps
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Page & Feature Use Over Time
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Page Use By Visitor
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Feature Use By Visitor
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Visitors
Filters
Segment Filter (1)
You can create a segment by clicking the Segment dropdown, then "+ Custom Segment."
Several predefined segments are also available for use:
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Everyone
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Browser: Chrome
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Browser: Internet Explorer
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Browser: Safari
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Time Since First Visit: < 30 Days
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Time Since First Visit: 31 - 60 Days
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Time Since First Visit: 61 - 90 Days
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Time Since First Visit: > 30 Days
Date Range Filter (2)
The date range will also follow you throughout Pendo. As its name implies, it filters the data by a specific time period. There are predetermined values of:
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Today
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Yesterday
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Last 7 Days
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Last 14 Days
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Last 30 Days
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Last 60 Days
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Last 90 Days
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Custom Range.
You’re also able to specify custom date ranges if you desire.
Application Filter (3)
View usage application by a single application, several applications, or all your applications. This selection will change the analytics displayed.
Top Pages
This view allows you to see which views are receiving the most amount of views. If you would like to see more analytics on your top pages click the View All Pages button in the top right of the section.
This will transfer you to the Pages tab which will provide you with more in-depth analytics on each of your pages as well as give you the option to add more pages as well as search for pages by keyword.
End users will only see page/feature information for the pages/features that you have configured to pass down to them.
Top Features
This view functions similarly to the Top Pages view instead it displays the Top Features and the number of clicks that each top feature has received. Number of Clicks refers to the total number of clicks on the feature from all visitors within the segment and date range specified at the top of the page.
If you would like to view more analytics on your top feature click the View All Feature button denoted by a cursor in the top right section. This will bring you to the features tab, however, only features with click data will appear in this tab.
Visitors Over Time Over All Apps
This line graphs shows you the average amount of visitors using your application each day. The segments you configured at the top of the page determine the data displayed.
You can hover over each data point to view additional information.
Page & Feature Usage Over Time
Unlike the other views, the filters for this section can be found directly to the right of the section's name and can be configured to display Views/Clicks or Visitors. In this view you can get a visual comparison of features and pages over time.
Each page or feature selected in this view receives its own color in the chart in order to denote it from other pages or features. If you would like to add or remove a page to this chart you can do so from the Manage Pages button in the top left. If you would like to add or remove a feature to this chart you can do so from the Manage Features button in the top right.
Page Use By Visitor
Based on the pages you configured in the Pages tab, this chart will show you the number of visitors per page as well as the average amount of views each page received. The number of visitors is on the X axis while the average amount of views each page received is on the Y axis.
When you hover over each dot on the graph, it will display both metrics (number of visitors and average amount of views).
Pages can be toggled on and off by clicking on the Page name on the X axis.
Feature Use By Visitor
This view is nearly identical to the Page Use By Visitor view, except it displays Feature Use instead of Page Use. The number of visitors is on the X axis while the average amount of clicks each feature received is on the Y axis.
When you hover over a dot on the graph it will display both metrics (number of visitors and average amount of clicks).
Visitors
This section lists all your users associated with an application. You can sort the list by alphabetical order and see how many days each user has been active as well as how many events they have interacted with. Events are the key Features and Track Events that drive value for your product.
If you would like to rearrange the columns, or add other metadata fields to the columns to help analyze who the visitor is/where they may be located/etc based on what metadata fields you have chosen to pass down, you can do so by clicking the in the top right of the section.
If you would like to download an excel spreadsheet of the data in the Visitors section, you can do so by clicking the icon.
